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TheInternet LawCentre

Defamation against a business

Defamation against a business

Business defamation legal advice

Defamation against a business on internet forums, blogs and other social media could very easily slip out of control, and could jeopardize the reputation of that business. Typically, a single customer or a former employee will post defamation against a business they engaged with to create the false impression of general customer’s dissatisfaction.

Why defamation is a problem for good businesses

Should you respond to a negative online review

What can a business do about online defamation

Why defamation is a problem for good businesses

Defamation is a problem for good businesses and not only for businesses that provide bad customer service. Often this type of action, such as online defamation against a business becomes self- fulfilling prophecy. Real or potential customers become influenced by the negativity they read about the business online and they respond by either moving away from the company or by not engaging with it in the first place.

Should you respond to a negative online review

Before responding to a negative review or to online defamation against your business, remember that once you post a statement online, you might never be able to take it back. Always consider the impact of any statement you volunteer to the online community on your business’ long term reputation. Decisions concerning a response to online defamation against a business should be strategic and account for the likely consequences of each action or inaction.

What can a business do about online defamation

We believe that most UK business owners are great people who work relentlessly to cement their good reputation among their customers. Defamation against a business, large or small could undo years of hard work. As a business owner, you have a choice to either respond to online defamation against your business, ignore it or pursue a hard line and have it removed from the internet altogether.

Before deciding what to do, just consider what message you wish to send out to your consumers, investors and to your employees. Ask questions such as is it in your business best interest to publicly respond to the defamation or perhaps your company’s long term interest will be better served by taking a tougher, uncompromising approach. 

Often the decision of what to do about online defamation is a hard one and the choice is often seems like a choice between a rock and a hard palace  and is difficult to make. However bringing someone else to the table, to help you decide about your approach to a particular issue of business defamation could be worth its value in gold as it will save you having to gamble on the future of your business’ reputation.

It therefore makes sense to call us, free, on 0800 612 7211 because it is likely that we have already dealt with a similar case to yours at least once in the past 25 years.

  • How to fight back against anonymous defamation

    How to fight back against anonymous defamation

    Anonymous Internet defamation: what to do

    The challenge of addressing online defamation is exacerbated when the perpetrator hides behind the veil of anonymity. However, with the evolving digital landscape, there are systematic measures and legal tools that can help unveil the identity of such defamers and protect the reputation of the aggrieved party. Here's an overview of what to do when confronted with anonymous internet defamation.

  • Defamation

    Defamation lawyer

    Internet defamation lawyer

    There are many defamation lawyers in London but there are only a handful who truly understand with clarity social media and the internet. It is often the case that the merits of your defamation case should be assessed by your lawyer through different angles and having a strong defamation case in law, is only one of them. <hr id="system-readmore" />

    How to win a defamation case

    Early action when responding to defamation

    Why choose Cohen Davis defamation lawyers

    How to win a defamation case

    Before embarking on a full scale defamation case, which could lead to a glorious victory, but at the risk of  further dissemination of the defamatory statements through reporting by the press of the defamation proceedings, we will work with you on what winning your defamation case means to you. The internet is full of reputational risks and whilst it is possible to have them all supressed, winning a defamation claim on its own is often insufficient. This is particularly true if the defamation has spread, or is likely to be spread across websites, social media and jurisdictions. To truly win a defamation claim, you will need something more than your defamation lawyer’s strategy to win your defamation court case.

    Some of the most recognised defamation solicitors and barristers in the UK will focus on winning your defamation case in court, but this wouldn’t necessarily mean that you “won” your defamation case. When it comes to defamation on the internet, your court case is one battle of many. Winning a defamation case is great, but often insufficient. There are other battles to be won and your defamation lawyer will plan your case so that each battle, with search engines, with social media companies and over public opinion is fought and won, hard and smart.

    Early action when responding to defamation

    When it comes to defamation on the internet, you can never tell for sure what those who wish you harm are up to. They might be planning and plotting, preparing and conspiring which means your defamation lawyer must be at least be one step ahead throughout your representation.

    The sooner you seek the right legal advice, the better the outcome of your case is likely to be. When a team of dedicated defamation lawyers successfully prevents articles and internet posts appearing online in the first place, the credit for this success should be given to our intelligent clients who have the wisdom to act fast.

    Why choose Cohen Davis defamation lawyers

    We are outcome focused. It is too easy for a defamation lawyer to get carried away and perhaps forget about what the objective is all about. Vindications, apologies, payment of damages and defamation injunctions are instruments that your defamation lawyer could use to help you achieve your gaols. The pursue of a defamation case isn't to obtain a defamation injunction, for example, but to bring you a peace of mind and a satisfactory closure to an unpleasant ordeal.

    An outcome focused approach, also means that we constantly look at ways to close any gaps that might end up undermining your achievements. An outcome focused approach also means that the solution must fit within your budget and that the strategy for winning your defamation case must be tailor planned for you and for your needs and abilities.

    Finally, an outcome focused approach to winning defamation cases, means that we always assign the right defamation lawyer to meet the needs of your case. We make sure that only specialists and experienced defamation lawyers work on our clients’ cases and that the experience must be related to our clients’ current defamation issue.

  • Defamation legal advice

    Defamation legal advice

    Our lawyers answer questions about defamation law in the UK

    Below are some of the most common questions clients have asked us concerning defamation law in the UK. Remember, the intricacies of defamation law can be complex, and anyone dealing with such issues should seek advice from a legal professional who is familiar with the facts of their specific case to understand their rights and potential actions fully.

  • Defamation by an Ex-Employee

    Defamation by employee
  • Defamation by employees

    Defamation by employees

    How to avoid being a victim of defamation by former employees and partners

  • Defamation by disgruntled former employees

    Defamation by disgruntled former employees

    How to protect employers from online defamation by former employees

    The issue of online defamation by ex-employees has become increasingly troubling for organisations. Because managing online narratives can be challenging, you should do whatever you can to safeguard your organisation against defamation by former employees.

  • Free speech and Google reviews

    Free Speech and Google Reviews: Balancing Honest Feedback and Legal Risks

     

    Best response to false and defamatory online reviews

    False or defamatory reviews can cause serious harm, which raises important questions about the limits of free speech in online reviews and how both parties can protect their rights.

  • Defamation on Twitter case

    Defamation on Twitter

    Defamation on Twitter by an anonymous user

  • Free Speech and Controversial Topics: The Risks of Expressing Unpopular Opinions

  • Defamation injunctions

    Defamation injunctions

    Is it possible to obtain defamation injunctions prior to publication

  • Defamation removal letter

    Defamation removal letter

    Slander and libel warning letter to the website operator

  • Defamation cease and desist letter

    Defamation Cease and Desist letter

    Sending a pre-action protocol letter following a defamatory publication online 

  • Legal action for libel

    Legal action for libel

    How to make a sensible decision whether to take legal action for libel

  • What to do if you are defamed on a scam website

    What to do if you are defamed on a scam website

    How to protect yourself against online defamation

  • How to deal with defamatory content on social media

    How to deal with defamatory content on social media

    What to do when a user posts defamatory content about you on social media

    It's no secret that social media can be a breeding ground for defamatory content. Whether it's an ex-partner airing your dirty laundry, or a disgruntled employee badmouthing your company, this type of content can have a major impact on your reputation.

  • How can I stop someone from defaming my business

    How do I stop someone from defaming my business

    How can a business defend itself against defamation online

    What happens when a business is being defamed online? Can anything be done about it or free speech is king? The following case study gives some answers to these questions by considering a typical situation of online defamation which small and medium size business often face.

  • Defamation by innuendo case study

    Defamation by innuendo case study

    What is defamation by innuendo

    Defamation by innuendo refers to misleading implications in statements that can subtly damage a person's reputation without making direct accusations. The vast and rapid spread of information online, coupled with a tendency for sensationalism, makes such indirect defamation particularly harmful on the internet. Essentially, it's like whispering rumors, but on a global scale, where insinuations can be mistaken for truths.

  • Publicly listed companies and claims for defamation

    Publicly listed companies and claims for defamation

    Defamation by Investors Case study

    This case study demonstrates how companies may manage a situation where defamation by shareholders results in losses, profits or reputation woes!

  • When would Google remove a business review

    When would Google remove a business review

    What can I do about an unfair Google review?

    Whilst Google's review policies are stringent and aimed at ensuring that every review is legitimate and unbiased, there are situations that warrant removing a review, such as if it violates Google's content policies or is fraudulent. There are also instances where a review may be removed following a request from a business owner or a third party, such as their solicitors. To get a better understanding of under what circumstances Google would remove an online business review, we will examine the different policy violations and instances that may warrant removal in this blog post.

  • Defending against online defamation

    Defending against online defamation

    We work relentlessly to shield our clients from internet defamation

    Each day, we help our clients defend against defamation on the internet. Fighting online defamation is one of the core areas of our law firms. Every day, we help our clients defend against online defamation and other types of digital attacks. We understand how important a business’s online reputation can be, and that's why we strive to help protect it.

  • Protecting business online reputation

    Protecting business online reputation

    Legal advice on business reputation

    At Cohen Davis, we understand how important it is to protect your online business reputation. Your reputation is on the line every time you put something online and each time you interact with a customer or a client, and anything negative that is said about your business can spread like wildfire, damaging it beyond repair. In today's digital age, it's critical to have a solid online reputation management strategy in place to protect your business from these potentially devastating consequences.

  • What can you do about fake online reviews

    What can you do about fake online reviews

    How do you fight fake reviews

    Online reviews can significantly impact a business's reputation and bottom line. However, not all reviews are genuine; fake and defamatory online reviews  are a growing concern. Businesses, particularly small ones, can find themselves at the mercy of false accusations on the internet, often orchestrated by competitors. This deceptive practice not only skews public perception but can lead to serious financial harm.

  • Online reputation due diligence before buying a business

    Online reputation due diligence before buying a business

    Solicitors in online reputation due diligence

    As businesses increasingly move towards an online presence, the importance of maintaining a positive reputation on the internet has become vital. This is especially true for those considering purchasing a business, as it is essential to have a clear understanding of the reputation and online presence of the company before making any commitments.

    Why carry out reputational due diligence

    Protect your investment: conduct due diligence

    Avoid surprises: professional research of online reputation

    Potential red flags: check websites

    Monitor social media presence regularly

    Reputation rating: a crucial factor

    Trust a specialist reputation solicitor

    Thoroughly investigate before purchasing

    Our specialist reputation solicitors will help secure your business's future success

  • Google disclosure request

    Google disclosure request

    A full guide to Google disclosure requests

  • No win no fee defamation solicitor

    No win no fee defamation solicitor

    Defamation no win no fee - Our commitment to justice

    At Cohen Davis, we specialise in defamation cases, understanding the critical impact they can have on individuals and organisations alike. We believe in access to justice for all, which is why each year we offer to take on an increasing number of cases on a "no win no fee" basis under Conditional Fee Agreements (CFA). This approach underscores our dedication to helping those affected by defamation, regardless of their financial situation.

  • Google business defamation

    Google business defamation

    How to remove a defamatory Google review

    One of the most frustrating aspects of Google reviews for business owners is that people can post defamation anonymously, without having to property identify themselves. This makes it difficult to prove to Google that the review you are complaining about is fake.

  • Legal liability of forum operators in the UK

    Legal liability of forum operators in the UK

    Are website operators in the UK responsible for comments posted on their website by third parties

  • The case of RRR PLC v Gary Carp

    Defamation by investors

    Defamation by investor case where a shareholder was held liable for defaming a company

  • Handling an online reputation attack case study

    Reputation lawyers

    The case of removal of search results from Google worldwide 

  • Fake online reviews about a restaurant

    Fake online reviews about a restaurant

    Fake online reviews about restaurants legal advice

  • How to remove online reviews from review websites

    How to remove online reviews from review websites

    How to remove online reviews from review websites outside the UK

  • Legal action for negative review

    Legal action for negative review

    Can a company take legal action for a negative review

  • Fraudulent review websites

    Fraudulent review websites

    How to deal with fraudulent review websites

  • Defamation on Blogger

    Defamation on Blogger
  • Defamation solicitors

    Defamation solicitors

    Defamation solicitors with focus on internet and social media law

  • Case study on removing defamatory review for a small business

    Remove defamatory review for a small business

    Strategies and approaches for removing fake online reviews

    In this case study, we explore the challenges faced by a small business suffering from defamatory online reviews and the strategic approach taken by a law firm to effectively remove fake online content. By examining the specific steps, legal tactics, and collaborative efforts employed, this article aims to provide valuable insights for businesses dealing with similar issues and highlight the importance of a tailored, cost-effective approach to addressing online defamation and protecting a company's reputation.

  • Online reputation attack legal advice

    Online reputation attack

    How to respond to an online reputation attack

  • Remove online reviews

    Remove online reviews
  • Are fake reviews illegal in the UK

    Are fake reviews illegal in the UK

    Is it illegal to post fake online reviews

  • SEO and online reputation management

    SEO and online reputation management

    Does SEO work to clear bad online reputation

  • Removal of fake reviews from TripAdvisor case study

     Remove fake reviews from TripAdvisor

    How to remove a defamatory fake reviews from TripAdvisor

  • Removing defamation from the internet

    Removing defamation from the internet

    Alternatives to litigation in defamation cases

  • Business defamation on Google

    Business defamation on Google

    What to do if your business is defamed on Google

  • Defamation by investors on social media

    Defamation by investors on social media

    Defamation against a company and defamation against directors

  • Defamation by competitors case

    Defamation  by competitors

    What to do if someone is slandering your business on the internet

    If you have recently suffered defamation by competitors or if someone is slandering your business, you might be able to do something about it but you will need to act fast.

  • Fake online reviews against a dental clinics case study

    Online reviews and dental clinics

    How dental clinics can effectively deal with fake and defamatory online reviews

  • Section 13 of the Defamation Act 2013

    Section 13 of the Defamation Act 2013

    What is Section 13 of the Defamation Act 2013

  • Remove defamation from Twitter 19 May 2016

    Jurisdiction: United States remove defamation twitter solicitors

    Pages removed from: Twitter

    Date of removal: 20 May 2016

    Number of pages removed: 1

    Additional information: Our client became victim of blackmail on the internet which was carried out on social media by a number of individuals. Our defamation lawyers took swift action to close down a defamatory Twitter account because it was used to defame and spread false allegations against our client. 

  • Stop defamation from anonymous source 08 May 2017

    Jurisdiction: United Kingdom Stop defamation anonymous unknown source

    Pages removed from: WordPress

    Date of removal: 08 May 2017

    Number of pages removed: 1

    Additional information: Our client, a successful mining company incorporated in Australia, was defamed on the internet. A website was published, containing highly defamatory articles with the intent of causing our client as much damage as possible. However, the website creators’ identities remained hidden, by a VPN service HidemyAss.com, allowing the campaign of defamation anonymously against our client. Our defamation and harassment solicitors successfully obtained a Norwich Pharmacal Order (NPO) against the parent company of HidemyAss.com, Privax Limited, which in turn provided the identification of the users through their IP addresses. 

  • Remove defamation from Ripoff Report 23 October 2013

    Jurisdiction: United State, Arizona.remove rip off report lawyers. Remove defamation

    Pages removed from: Rip Off Report.

    Date of removal: 23 October 2013.

    Number of web pages removed: 2.

    Additional information: Removed defamation from RipOffReport. Obtained disclosure orders and identified poster who was subsequently arrested, prosecuted and convicted at Iselworth Crown Court. We have obtained disclosure orders, compelling RipOffReport to provide IP addresses and other identifying information about posters of defamation on RipOffReport, who attempted to ruin our client’s business. Lawyers at our associated office in Arizona were able to obtain the court orders within days of our instructions. 

  • Remove defamation from HarringayOnline.com 8 June 2016

    Remove business reviews from HarringayOnlineJurisdiction: United Kingdom

    Pages removed from: www.HarringayOnline.com

    Date of removal: 8 June 2016

    Number of web pages removed: 1

    Additional information: Our client, a party wall surveyor, was subjected to a campaign of harassment on the internet. The campaign included posting of defamatory comments that intended to harm his business. The posters falsely accused him of being dishonest and this naturally resulted in loss of revenue. The defamatory posts against our client and against his business appeared on the first page of Google search results and this caused him substantial distress. Initially, the website operators of HarringayOnline refused our client's request to remove the defamatory posts but once our defamation lawyers stepped in the matter was successfully resolved to his satisfaction.  

  • Remove defamation from WordPress 20 May 2016

    Jurisdiction: United States remove defamation from wordpress solicitors

    Pages removed from: WordPress

    Date of removal: 20 May 2016

    Number of pages removed: 1

    Additional information: Our client, a successful dairy farmer became victim of defamation by a disgruntled ex-employee who created a blog on WordPress defaming our client by falsely claiming he was being abused as an employee. The ex-employee commenced legal proceedings against our client in an employment tribunal which in the meantime were dismissed for lack of merits. The ex-employee used the defamatory WordPress blog to try and blackmail our client. He demanded thousands of pounds in return for the deletion of the blog. Our defamation lawyers advised our client not to pay and made him and the ex-employee aware of anti-bribery laws. Our defamation lawyers took swift action to facilitate the removal of the defamatory blog and to quickly stop the reputational damage it was causing our client. . 

  • Removed defamation Tapa.co.uk 4 July 2016

    Remove defamation TAPAJurisdiction: United Kingdom

    Pages removed from: Tapa.co.uk

    Date of removal: 4 July 2016

    Number of web pages removed: 1

    Additional information: Tapa.co.uk is a website dedicated to exposing alleged advertising "scams" in the UK. Our defamation lawyers were instructed that the website includes a list of companies that it says are involved in misleading advertising practices. Our client was operating an advertising agency. Details of the agency were included in Tapa.co.uk. The website claimed it received "complaints" about our client's practices. The inclusion of our client on this website had damaged its reputation. The mere inclusion of a company on so called scam websites has negative connotations and is almost automatically considered defamatory. Our defamation lawyers successfully facilitated the removal of information about our client from this website..

  • Removed defamation from EstateAgentToday 29 May 2015

    Defamation solicitor to remove defamation from estateagenttodayJurisdiction: United Kingdom.
    Defamation removed from: EstateAgentToday.

    Date of removal: 29 May 2015.

    Number of web pages removed: 25.

    Additional information: We removed defamatory posts from this UK based website, EstateAgentToday on behalf of a high street law firm. A number of lawyers were defamed on EstateAgentToday by posts and comments in relation to property transactions and the quality of the work and services they allegedly delivered.

    Statements concerning investigations by the Solicitors Regulatory Authority of the law firm were also deleted from this website to the relief of the law firm.   

  • Removed defamation from Google Plus 23 July 2015

    Jurisdiction: United State, California.Remove reviews from google plus solicitor

    Pages removed from: Google Plus.

    Date of removal: 23 July 2015.

    Number of web pages removed: 7.

    Additional information: Our defamation solicitors remove reviews from Google Plus on behalf of our client who is a letting agent and who had had a large number of defamatory reviews posted about his business.    

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Defamation removal letter
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A right to be forgotten appeal
Is Yelp.com faking it?

When I first read Yelp.com advice to victims of fake reviews I thought they were faking it.  Read More

 

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